Online customer / social media / electronic reading device / electronic services / e-book / /
Organization
Wisconsin Department of Transportation’s Division of Motor Vehicles / Milwaukee Southwest Service Center / Milwaukee Northwest Service Center / Waukesha Service Center / MAPSS Performance Improvement Mobility Accountability Preservation Safety Service / Wisconsin Department of Transportation / /
Person
Michele G. Waterford / Steve M. Hartland / /
Position
driver / representative / /
Technology
electronic services Using technology / smart phones / /