![Electronic commerce / Computer telephony integration / Interactive voice response / Call centre / Customer relationship management / Customer experience / Predictive analytics / Customer dynamics / Virtual queue / Marketing / Customer experience management / Business Electronic commerce / Computer telephony integration / Interactive voice response / Call centre / Customer relationship management / Customer experience / Predictive analytics / Customer dynamics / Virtual queue / Marketing / Customer experience management / Business](https://www.pdfsearch.io/img/d1e9edad0dc613c65fbdf5fe4c4a7c63.jpg)
| Document Date: 2015-05-07 02:03:41 Open Document File Size: 844,27 KBShare Result on Facebook
City Hamlin Court Sunnyvale / / Company Existing Systems / / Country United States / / Facility Court Sunnyvale / Transera Communications HQ / / IndustryTerm quality management / help services / carrier networks / customer applications / real-time visibility / file management / contact center systems / desired media / script management / customer interaction systems / center systems / demographic services / appropriate media / financial relationship management / historical and real-time performance data / telephony / cloud-based software works / / Organization Transera Global Omni-Channel Contact Center / / / Product Omni / / ProgrammingLanguage POPS / XML / / ProvinceOrState California / / Technology HTTP / machine learning / CRM / interactive voice response / / URL www.transerainc.com / /
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