speech recognition systems / speech recognition technologies / proved web standards / text-to-speech technology / telephony communication / web applications / Non-critical monitoring systems / voice applications / automated telephony / insurance service lines / web presentation / ap plication server / distant device / telephony / web browser / automated telephone / information systems / respective telephony infrastructure / web infrastructure / call processing / car reservation lines / customer relationship management / web interface / telephony infrastructure / voice mail systems / help desk extension systems / above mentioned related technologies / telephony systems / performed communications / bank / voice systems / call center telephony / communication protocols / example telephone survey systems / generation technologies / Voice over IP / Web services / /