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Customer experience management / Microsoft Dynamics CRM / Customer relationship management / Customer experience / Microsoft Dynamics / Vtiger CRM / Pivotal CRM / Marketing / Business / Information technology management


OpenLegacy Case Study Automotive Retail OpenLegacy gives customer service representatives at Delek Motors 3600 view of their customers
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Document Date: 2015-03-12 09:37:04

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File Size: 1,36 MB

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City

Sewickley / /

Company

BMW / IBM / The Challenge Delek Motors / OpenLegacy Inc. / Ford / Delek Motors / Mazda / Elad Systems / Microsoft / OpenLegacy Americas / OpenLegacy International / /

Country

Israel / /

/

Event

M&A / /

Facility

Triangle Tower / /

/

IndustryTerm

retail sales / system integrator / legacy systems / open source technology / legacy applications / luxury car brand / customer call center / customer relationship management / /

Movie

For the first time / /

OperatingSystem

AS/400 / /

Organization

Carnegie Center / Azrieli Center / /

Person

Ruth Hirsch / /

/

Position

CEO / Deputy CIO / /

ProvinceOrState

Pennsylvania / /

Technology

CRM / open source technology / /

URL

http /

SocialTag