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Communication software / Call centre / Computer telephony integration / Voice over IP / Voice-mail / Interactive voice response / Click-to-call / WSBC / Electronic engineering / Telephony / Electronics


Workers’ Compensation Board of British Columbia Purchasing Services Addendum #2 Request for Information & Qualification (RFIQ) #[removed]Corporate Voice Infrastructure, Contact Centre Systems
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Document Date: 2015-01-06 17:00:39


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File Size: 91,96 KB

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Company

Call Centre Solution Consulting / Voice Solution Consulting / Technical Services Issue Date / Contact Centre Systems / Redial Environments Hardware / WorkSafeBC Specific Reports/Dashboards Integration Travel / 2014 Corporate Voice Infrastructure / British Columbia Purchasing Services Addendum / Cisco / Polycom / /

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Facility

Call Centre / /

IndustryTerm

web interface / on-premise non-data centre equipment / e-bidders / Web Conferencing Video Calls Click / line-of-business applications / hosted offsite solution / nVision solution / e-bidding / response solution / software licenses / Web Conferencing / web console / /

Organization

Workers’ Compensation Board of British Columbia Purchasing Services Addendum / Corporate Voice and Contact Centre / Back Office / /

Person

Call Mobility / /

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Position

License General / Supervisor / Purchasing Officer / Procurement Analyst / General / forward / /

ProgrammingLanguage

C / /

Technology

Speech Recognition / CRM / video conferencing / Peer to Peer / Instant Messaging / Service Level Agreement System / Interactive Voice Response / PDF / /

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