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Concurrent computing / Cloud storage / Database management systems / Data management / Backup / Dedicated hosting service / Database / Internet hosting service / Service-level agreement / Computing / Web hosting / Telecommunications


Office of Information Technology Services Service Level Agreement Distributed Hosting and Distributed Database Hosting
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Document Date: 2013-11-12 15:15:41


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File Size: 322,86 KB

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Company

Distributed Database Hosting / Distributed Database Hosting Standard Level Services / /

IndustryTerm

media rotation / business critical systems / firmware patches to systems / database infrastructure / redundant high-speed Internet connections / customer computing / server hardware / database hosting services / disk systems / services / patches to operating systems / security management / archive services / managed hosting solutions / business critical applications / dedicated and virtual hosting solutions / redundant high-speed networking / /

OperatingSystem

UNIX / Solaris / Linux / Microsoft Windows / AIX / /

Organization

Risk Management Office / ITS Enterprise Security and Risk Management Office / office of Information Technology Services Service Level Agreement Distributed Hosting / Signature Date Signature Date Signature Date Agency / Approval and Agreement Date Customer Signatures Agency / /

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Position

Chief Financial Officer / Name Title Chris Estes State CIO / Signature State Chief Information Officer / Head / /

ProvinceOrState

North / North Carolina / /

Technology

Server Farm / high-speed Internet / Storage Area Network / UNIX / Linux / Information Technology / virtual hosting / paging / SAN / operating system / operating systems / Service Level Agreement / /

SocialTag