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![]() Date: 2014-09-05 14:42:22Customer experience management Process management Electronic commerce Supply chain management Customer relationship management Infrastructure optimization Customer experience Supply chain Business process Business Marketing Management | Add to Reading List |
![]() | MANAGEMENT & INNOVATION TELETALK-ROUNDTABLE „Eine neue Dimension” Zur Customer Experience gehören auch Foren und Blogs.DocID: 1tpFU - View Document |
![]() | Rückblick 4. Breakfast-Meeting, 31. Oktober 2012 Thema Customer Experience Management Wettbewerbsvorteile durch echte Kundenerlebnisse In seiner Einleitung skizzierte Markus C. Krack, Leiter Koordinationsstelle ForschunDocID: 1sMFc - View Document |
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![]() | CRM_Customer Experience Management Das Contactcenter als Markenbotschafter Prof. Dr. Nils HafnerDocID: 1snDC - View Document |
![]() | THE CORPORATE PERSPECTIVE Exploring Multi-Channel Customer Care Customer Experience Management Benchmark SeriesDocID: 1rVRc - View Document |