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Sales / Electronic commerce / Customer relationship management / Customer experience / Marketing plan / Business development / Microsoft Dynamics CRM / Lead management / ECRM / Marketing / Business / Customer experience management


white paper | 2008 Sales and Marketing: The New Power Couple
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Document Date: 2011-05-24 17:46:16


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File Size: 1,18 MB

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Company

ColdStone Creamery / LinkedIn / Peppers & Rogers Group / Renault / Tekla / Microsoft / US Airways / Nortel / /

Facility

spa Equinox / Trail Blazers / pipeline Delivers / Predictable pipeline / /

IndustryTerm

software products / business professional social networking platform / homegrown tools / Web Survey Respondent / technology solutions / accessible and flexible technology / analytical solutions / potential solutions / Ice cream retailer / opportunity management / collaboration tools / personal productivity technologies / Technology-enabled selling / technology foundation / campaign management / /

Organization

NBA’s Portland Trail Blazers / NBA’s Phoenix Suns / Portland Trail Blazers / The Customer-Focused Process / SFA / National Basketball Association / US Federal Reserve / IT / Phoenix Suns / /

Person

Martha Rogers / Dan Evans / Don Peppers / Chris Dill / Steve Santana / Sean Flack / John Walker / Rhett Thompson / Martin Haggewald / /

Position

vice president and CIO / account manager / VP and CIO / manager builds / Becomes Brand Advocate / customer advocate / global CRM manager / director / global manager / global accounts services sales leader / leader / /

Product

Microsoft Dynamics CRM / /

SportsEvent

the NBA / /

Technology

CRM / The technology / marketing materials Enabling Technology / CRM system / personal productivity technologies / /

SocialTag