software products / business professional social networking platform / homegrown tools / Web Survey Respondent / technology solutions / accessible and flexible technology / analytical solutions / potential solutions / Ice cream retailer / opportunity management / collaboration tools / personal productivity technologies / Technology-enabled selling / technology foundation / campaign management / /
Organization
NBA’s Portland Trail Blazers / NBA’s Phoenix Suns / Portland Trail Blazers / The Customer-Focused Process / SFA / National Basketball Association / US Federal Reserve / IT / Phoenix Suns / /
Person
Martha Rogers / Dan Evans / Don Peppers / Chris Dill / Steve Santana / Sean Flack / John Walker / Rhett Thompson / Martin Haggewald / /
Position
vice president and CIO / account manager / VP and CIO / manager builds / Becomes Brand Advocate / customer advocate / global CRM manager / director / global manager / global accounts services sales leader / leader / /
Product
Microsoft Dynamics CRM / /
SportsEvent
the NBA / /
Technology
CRM / The technology / marketing materials Enabling Technology / CRM system / personal productivity technologies / /