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Integration More results. Less cost. Product Sheet It is only very rarely that a call centre system will exist in a vacuum. Normally, call centres will already be using an array of business systems in order to handle cal
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Document Date: 2014-01-16 11:36:56


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synchronous web service calls / Web Controls / business systems / disparate systems / type mainframe applications / web self-serving customer / online payments / asynchronous web service calls / invoked web page / synchronous web service / web services / /

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ActiveX / SMS / API / CRM / Screen scraping / /

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