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The Impact of Mobile on Contact Centers Title Figures from the Pew Research Center released in June 2013 show that more than half of US
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Document Date: 2014-01-02 15:24:58


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City

Geo / /

Company

Avaya / Apple / Interactive Context Technologies / Google / TechCrunch / Xing / /

Country

United States / /

Facility

How Will You Bridge / Pew Research Center / Contact Center Pipeline / /

IndustryTerm

real-time look-ups / tablet devices / airline / mobile technology / mobile communications / mass communications / real time / mobile devices / social media websites / smart devices / real time collaboration / Internet pages / possible applications / Internet-Connected Smartphones / contact center services / mobile device / /

Organization

Contact Center / /

/

Position

contact center operative / manager / video / instant messenger / contact center manager / instant messenger / /

Product

Impact / iPads / /

Technology

cellular telephone / SMS / CRM / GPS technology / smartphones / smartphone / GPS / http / cell phones / mobile device / mobile devices / /

URL

http /

SocialTag