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Social information processing / Web 2.0 / Technology / Community building / Social CRM / Yammer / Customer relationship management / Social media / Enterprise social networking / Marketing / Customer experience management / Business


Management Focus essential management knowledge
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Document Date: 2013-08-08 10:45:45


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File Size: 1,43 MB

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Company

IKEA / SuccessFactors / Deloitte / Youtube / Facebook / Yammer / Emerald Management First Emerald Group Publishing Limited / Microsoft Corp. / Shell / /

Continent

Africa / Europe / /

Country

United States / /

Currency

USD / /

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Event

M&A / /

Facility

Kingston University / IBM Institute / /

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IndustryTerm

free-to-use enterprise software / media services / constant media drumbeat / cellular networks / active social networks / customer communications practices / freelyavailable social networking sites / cent offer social media / social media technology / social media programme / benefits social media offers / social media footprint / communication technologies / cross-functional network / social media tools / person startups / media usage typology / internal social media pilots / social media expertise / customer relationship management / potential social media holds / social software / media users / media challenges / social media / internal social media platforms / social networking platforms / media initiatives / social networking success / e-learning / mass media / i.e. social media / online resource / media programmes / internal communications / social networking technologies / social networking platform / social media innovation / media / Reputation analysis software / participatory media / share media / enterprise social networking / Social media initiatives / cloud services / internet generation / /

Organization

IBM Institute for Business Value / Centre of Excellence / p. / Kingston University / /

Person

Monika Wencek / Gareth Bell Bringing / Nadine Hennigs / Thomas Kilian / Carolyn Heller Baird / Sascha Langner / Charles Darwin / Gautam Parasnis / Debbie Hepton / /

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Position

Editor / manager / dedicated customer success manager / Principal Consultant / Senior Customer Success Manager / /

Product

Lane Bingley BD16 1WA United Kingdom / /

Region

Middle East / Asia-Pacific / /

Technology

CRM / 2.0 social networking technologies / social media technology / communication technologies / 2.0 technology / e-learning / /

URL

http /

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