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Zappos.com
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1	Praise for Hello, My Name Is Awesome “Zappos.com originally started out as ShoeSite.com, but that limited our potential future growth. A company’s name can be vital to its success. Reading the tips in this book can Add to Reading List Source URL: awesomebook.wpengine.com - Date: 2016-11-27 04:54:30
2	September 2010 \| Vol. #14 Consistent "Easy" Service THEN Customer Delight Did you happen to catch the recent Harvard Business Review (HBR) article entitled "Stop Trying to Delight Your Customers?" The article, based on Add to Reading List Source URL: www.josephmichelli.com Language: English - Date: 2012-12-31 22:17:42 Marketing Business Economy Customer experience management Zappos Customer delight
3	Messaging on Landing Page Zappos Version9AM www.zappos.com Zappos Add to Reading List Source URL: www.black.design Language: English - Date: 2016-08-22 02:41:24 ITunes Business Economy of the United States Computer hardware Zappos IPod Apple Inc.
4	June 2010 \| Vol. #13 Customer Service is Nice but Show Me the Money Raise your hand if you are AGAINST delivering excellent customer service! I thought so. Almost everyone in business talks about “wanting” service e Add to Reading List Source URL: www.josephmichelli.com Language: English - Date: 2012-12-31 22:17:33 Business Marketing Customer experience management Professional studies Zappos Customer relationship management Customer service Consumer behaviour Customer value proposition Most valuable customers
5	February 2015 Newsletter Blog Consulting Speaking Add to Reading List Source URL: www.josephmichelli.com Language: English - Date: 2015-02-19 15:17:26 Brand management Starbucks Brand Zappos Joseph Michelli
6	For Immediate Release Add to Reading List Source URL: predictableprofits.com Language: English - Date: 2015-09-10 08:58:28 Entrepreneurship Business models Marketing Business marketing BlackBerry PlayBook Small business Business Zappos
7	The Michelli Experience Vol #19 January 2012 What is your value discipline -‐ operational excellence, customer intimacy, or Add to Reading List Source URL: www.josephmichelli.com Language: English - Date: 2012-12-31 22:17:32
8	Microsoft Word - 312cv325 In re Zappos [217] Add to Reading List Source URL: rms3647.typepad.com Language: English - Date: 2015-08-06 16:45:26
9	Excellence. NO EXCUSES! Excerpt: WOW! Tom Peters 29 May 2014 Add to Reading List Source URL: tompeters.com Language: English - Date: 2015-01-23 11:27:52 Creativity Wow Zappos.com Arts
10	Praise for Hello, My Name Is Awesome “Zappos.com originally started out as ShoeSite.com, but that limited our potential future growth. A company’s name can be vital to its success. Reading the tips in this book can Add to Reading List Source URL: awesomebook.eatmywords.com Language: English - Date: 2014-09-01 16:46:39 Domain Whois World Wide Web Humanities Information Data Domain name system Berrett-Koehler Publishers Domain name

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