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71	KEYNOTE SPEAKER AND BESTSELLING AUTHOR CUSTOMER SERVICE, COMPANY CULTURE, BUSINESS GROWTH MICAH SOLOMON is a highly accomplished, two-time bestselling author and self-made entrepreneur. The Financial Post calls him the Add to Reading List Source URL: www.micahsolomon.com Language: English - Date: 2014-02-25 08:13:44 Customer experience management Electronics Marriott International Ritz-Carlton Hotel Company Zappos.com Micah Loyalty business model Keynote Customer service Marketing Business Business models
72	Decisive The WRAP process To make better choices, we must avoid the most common decision-making biases. Being aware of these biases isn’t sufficient to avoid them, but a process can help. The WRAP process can help us m Add to Reading List Source URL: heathbrothers.com Language: English - Date: 2013-03-25 16:15:00 Mind Decision making Neuropsychological assessment Cognitive science Neuroscience Framing Zappos.com Decision theory Critical thinking Cognition
73	2012 NADO Annual Training Conference October[removed], 2012 \| Las Vegas, NV Organization Information Organization name: Address: City, State & Zip Add to Reading List Source URL: www.nado.org Language: English - Date: 2012-08-13 18:20:26 Summerlin Nevada Las Vegas Nevada Economy of the United States Nevada Amazon.com Zappos.com
74	WRITTEN BY John Gerzema John Gerzema: Engage With Marketing Add to Reading List Source URL: ssl.gstatic.com Language: English - Date: 2013-09-17 20:23:46 Zappos.com Marketing Business Communication Brand Communication design Graphic design
75	Persuading tech companies to move to Las Vegas can be a tough sell. Add to Reading List Source URL: www.heliae.com Language: English - Date: 2013-11-25 13:54:10 American Association of State Colleges and Universities Association of Public and Land-Grant Universities Coalition of Urban and Metropolitan Universities Nevada System of Higher Education University of Nevada Las Vegas Las Vegas Nevada Zappos.com Silicon Valley Las Vegas Valley Geography of California Nevada San Francisco Bay Area
76	“Top 10” Professional Reading List for Educators Joe Crozier, Chief Administrator This is the ninth year that I’m providing my “Top 10” Professional Reading List for Educators and as in the past I am pleased to Add to Reading List Source URL: www.aea10.k12.ia.us Language: English - Date: 2014-04-02 17:16:18 Economy of the United States Amazon.com Zappos.com Delivering Happiness
77	Eight Things Project 100 Tells Us About Mobility-as-a-Service Greg Lindsay Senior Fellow, World Policy Institute Greg Lindsay is a senior fellow of the World Policy Institute, where he is co-director of the Emergent Citi Add to Reading List Source URL: www.newcitiesfoundation.org Language: English - Date: 2014-03-03 18:30:41 Zappos.com Sustainable transport Road transport Tony Hsieh Las Vegas Nevada Car sharing Zipcar Downtown Las Vegas Uber Transport Land transport Amazon.com
78	FIERCE, INC. PREDICTS DRASTIC CHANGES TO TRADITIONAL BUSINESS STRUCTURES IN 2014 The Title-less Workplace, Flexible Work Environments, and Real-Time Reviews Take Hold SEATTLE (January 9, 2014) – Fierce, Inc., leadersh Add to Reading List Source URL: www.fierceinc.com Language: English - Date: 2014-01-10 13:34:52 SAP AG Software industry Computing Learning Skill Zappos.com
79	Las Vegas Business Advantages Reasons to Locate Your Company Here Business Opportunities • Forbes recently listed Las Vegas as one of the up-and-coming alternatives to Silicon Valley. Add to Reading List Source URL: www.lasvegasnevada.gov Language: English - Date: 2014-05-01 16:08:01 Las Vegas Nevada Las Vegas Valley Las Vegas New Mexico McCarran International Airport Las Vegas City Hall Downtown Las Vegas Zappos.com Tony Hsieh Sports in the Las Vegas metropolitan area Nevada Geography of the United States Gambling in the United States
80	The new brand steward CMO imperatives for driving brands and businesses forward Introduction Add to Reading List Source URL: lippincott.com Language: English - Date: 2013-05-22 11:22:11 Brand management Business Brand Positioning Zappos.com Brand equity Brand awareness Marketing Communication design Graphic design

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