![Marketing / Business / Economy / Customer experience management / Zappos / Customer delight Marketing / Business / Economy / Customer experience management / Zappos / Customer delight](https://www.pdfsearch.io/img/6d0916704aba91e3fb94e02534a2510b.jpg) Date: 2012-12-31 22:17:42Marketing Business Economy Customer experience management Zappos Customer delight | | September 2010 | Vol. #14 Consistent "Easy" Service THEN Customer Delight Did you happen to catch the recent Harvard Business Review (HBR) article entitled "Stop Trying to Delight Your Customers?" The article, based on Add to Reading ListSource URL: www.josephmichelli.comDownload Document from Source Website File Size: 128,25 KBShare Document on Facebook
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