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Business models / Customer service / Loyalty business model / Zappos.com / Customer / Marketing / Business / Customer experience management


CUSTOMER SERVICE SPEAKER, CONSULTANT, & #1 BESTSELLING BUSINESS AUTHOR www.micahsolomon.com www.customerserviceguru.com •
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Document Date: 2012-01-04 14:43:15

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File Size: 117,89 KB

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City

Milan / /

Company

Amazon.com / Oasis Disc Manufacturing / /

/

IndustryTerm

Web-based chat window / client tracking systems / /

Organization

Five-Star Customer Service Organization / Exceptional Service / /

Person

Micah Solomon / Leonardo Inghilleri / Jane Yang-Katzenberg / /

Position

CUSTOMER SERVICE SPEAKER / CONSULTANT / clerk / co-author / president / BESTSELLING BUSINESS AUTHOR / beloved bartender / /

PublishedMedium

The Financial Post / /

URL

www.customerserviceguru.com / www.micahsolomon.com / /

SocialTag