| Document Date: 2013-07-30 18:32:07
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Company Avaya / Zeacom / Syntellect / Datapulse / Enghouse Interactive / NEC / CosmoCom / Toronto Stock Exchange / Liberty Financial / Arc / Cisco / WelTec / Lync / Enghouse Systems Limited / Trio / Microsoft / Telrex / / Continent North America / / Country New Zealand / / Event Product Release / Business Partnership / / Facility Wellington Institute of Technology / Contact Centre / / IndustryTerm communications workflows / telephony operators / selected business applications / telephone interactions / telephony environment / particular applications / customer experience management / multimedia search capabilities / enterprise-quality solutions / communications solutions / contact centre solution / real-time status information / communications capabilities / interaction management solutions / evaluation solution / / OperatingSystem Microsoft Windows / / Organization Microsoft Partner Network / Institute of Technology / Zeacom Communications Center / Contact Centre Auckland / Multi-Channel Contact Center / / Person John Cray / Darryl Hobbs / / Position Services Integration Manager / Premier / leader / Director of Marketing and Product Management / Services Integration Manager / Services / / Product Operator Console / / ProgrammingLanguage SQL / / Region Northern Europe / Asia Pacific / / Technology API / portfolio of interaction management solutions / / URL www.zeacom.com / www.enghouseinteractive.com / /
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Zeacom Introduces ZCC Operator Console for Lync and Integration with Enghouse Interactive Quality Management Suite 5.0 New Operator Console Extends Customer Experience Management Beyond the Contact Centre Auckland, NZ, 3