| Document Date: 2014-11-18 11:01:57
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City San Antonio / / Company OpenStack / Rackspace Rackspace / ZIMBRA / / Country United States / / Facility CORPORATE HEADQUARTERS / / IndustryTerm managed cloud solutions / deeper technical guidance and solutions / open technology / cloud computing / real time feedback / Online Self-Service / Online Self-Service As / online community / / Organization Open Cloud Academy / Elite Team / / Person Ian White / / Position service leader in cloud computing / CEO / architect / Manager of Support / founder / Director of Corporate Strategy / / Product Fanatical Support / / Technology operating system / / URL www.rackspace.com / www.zimbra.com / /
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CUSTOMER CASE STUDY Rackspace Expands Fanatical Support® with Online Self-Service “The community helps us provide solutions to customers before they even know they have a problem.”