issue 1 Serving the Omni-Channel Customer: from Self-Service to Agent-Assisted Featuring research from

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Date: 2013-10-29 14:34:12 Voxeo Electronics Interactive voice response VoiceObjects Avaya Unified communications Voice portal Zeacom UniversalCTI Telephony Electronic engineering Videotelephony		issue 1 Serving the Omni-Channel Customer: from Self-Service to Agent-Assisted Featuring research from Add to Reading List Source URL: imagesrv.gartner.com Download Document from Source Website File Size: 1,78 MB Share Document on Facebook

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