The Virtual Call Center: Infrastructure Considerations for Maximizing Productivity, Increasing Customer Satisfaction and Reducing Costs An Oracle White Paper

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Date: 2014-04-08 20:54:18 Software Interactive voice response Call centre Customer experience management Marketing Voice over IP Customer relationship management Automatic call distributor Oracle Database Computer telephony integration Electronic engineering Telephony		The Virtual Call Center: Infrastructure Considerations for Maximizing Productivity, Increasing Customer Satisfaction and Reducing Costs An Oracle White Paper Add to Reading List Source URL: www.promero.com Download Document from Source Website File Size: 486,21 KB Share Document on Facebook

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