W H I TE P AP E R: Using Virtual Customers® to Optimize Customer Service Experience Providing Contact Centers with Reliable, End-to-End Performance Metrics Many people believe they are best served by real people, not b

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Date: 2014-11-17 10:26:50 Customer experience Customer service Customer dynamics Virtual queue Marketing Customer experience management Business		W H I TE P AP E R: Using Virtual Customers® to Optimize Customer Service Experience Providing Contact Centers with Reliable, End-to-End Performance Metrics Many people believe they are best served by real people, not b Document is deleted from original location. Use the Download Button below to download from the Web Archive. Download Document from Web Archive File Size: 657,96 KB

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