Customer Service Channel Trends Study A survey-based compilation of data and opinions of what channels are being used for customer service today, a comparison to last year, and recommendations and predictions for the fut

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Date: 2014-01-19 14:44:44 Marketing Customer relationship management Customer service E-commerce Customer experience management Telephony Customer experience Call centre Omnichannel Enterprise feedback management		Customer Service Channel Trends Study A survey-based compilation of data and opinions of what channels are being used for customer service today, a comparison to last year, and recommendations and predictions for the fut Add to Reading List Source URL: estebankolsky.com Download Document from Source Website File Size: 669,74 KB Share Document on Facebook

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