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Enterprise feedback management
Results: 43

#	Item
1	Customer Service Channel Trends Study A survey-based compilation of data and opinions of what channels are being used for customer service today, a comparison to last year, and recommendations and predictions for the fut Add to Reading List Source URL: estebankolsky.com Language: English - Date: 2014-01-19 14:44:44 Marketing Customer relationship management Customer service E-commerce Customer experience management Telephony Customer experience Call centre Omnichannel Enterprise feedback management
2	Business Intelligence with Lawson Adding business value by joining Lawson with other corporate data. Data overload is a common problem most companies face, especially due to an increasing number of ERP and operational sy Add to Reading List Source URL: www.ksols.com Language: English - Date: 2014-10-14 22:33:09 Information technology Information technology management Data management Information Computing Business intelligence Financial technology Information management LBi Business process management Data warehouse Enterprise feedback management
3	ESTEBAN KOLSKY: crm intelligence & strategy VOICE OF THE CUSTOMER Initiatives Research Report SPONSORED BY: Add to Reading List Source URL: estebankolsky.com Language: English - Date: 2014-01-19 14:45:25 Business Economy Management Product management Canon of Amsterdam Dutch East India Company Enterprise architecture Voice of the customer Enterprise feedback management
4	Executive Summary SUPPORTING THE CONNECTED CONSUMER IN A MULTI-CHANNEL ENVIRONMENT: A COMPREHENSIVE SURVEY Add to Reading List Source URL: www.execsintheknow.com Language: English - Date: 2014-12-17 17:43:20 Marketing Economy Customer experience management Business Brand management Customer experience Customer relationship management Brand Social media Customer service Enterprise feedback management Touchpoint
5	Passenger Relations Plan Surfside Buslines is privileged to provide services that help people commute to school and work, explore new cities, connect with essential services, meet with friends and return home safely. Our Add to Reading List Source URL: www.surfside.com.au Language: English - Date: 2016-05-31 02:00:54 Customer experience management Customer relationship management Customer service Enterprise feedback management
6	Xentaurs-ESM-eXperience-Platform Add to Reading List Source URL: www.xentaurs.com Language: English - Date: 2016-05-30 03:42:53 Business intelligence Customer experience management E-commerce Marketing Customer relationship management Analytics SAS Customer analytics Big data Touchpoint Aster Data Systems Enterprise feedback management
7	Unlocking the Hidden Value in Financial Institutions Contents Introduction Add to Reading List Source URL: fundplatformgroup.com Language: English - Date: 2012-08-28 18:46:05 Business Information technology management Economy Computing Cloud computing Cloud infrastructure Business process management Customer experience management Integrated customer management Enterprise feedback management
8	DE MONTFORT UNIVERSITY Directorate of Library and Learning Services Stakeholder communication, consultation and engagement strategyPurpose The Directorate of Library and Learning Services understands that comm Add to Reading List Source URL: www.library.dmu.ac.uk Language: English - Date: 2014-10-16 08:44:51 Education Digital media Distance education Educational psychology Educational technology Information technology Customer service Social media Information Enterprise feedback management
9	Aspects of Feedback in Intelligent Tutoring Systems for Modeling Education Proefschrift ter verkrijging van de graad van doctor Add to Reading List Source URL: portal.ou.nl Language: English Process modeling Systems science Science Enterprise modelling Data modeling Scientific modeling Unified Modeling Language Modeling language Process management Systems engineering Entity-relationship model
10	Are Your Customer Satisfaction, Loyalty and Net Promoter Scores Flat Lined? Leaders need customer feedback systems which: • Drive action at the front line every day • Recover customers at risk after they have a bad Add to Reading List Source URL: ipsosloyalty.ipsos-na.com Language: English - Date: 2014-04-07 16:51:59 Enterprise architecture Enterprise feedback management Survey methodology Electronic commerce Ipsos Customer experience Customer relationship management Loyalty business model Customer satisfaction Marketing Business Customer experience management