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Date: 2014-05-02 10:14:13Electronics Interactive voice response Call centre Telecommunications ShoreTel Screen pop Dialed Number Identification Service Automatic call distributor Skills-based routing Telephony Electronic engineering Computer telephony integration | GuidelinBrnd_DsgnGd_120602.qxdAdd to Reading ListSource URL: caleidoscopesolutions.comDownload Document from Source WebsiteFile Size: 487,25 KBShare Document on Facebook |