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Electronics / Interactive voice response / Call centre / Telecommunications / ShoreTel / Screen pop / Dialed Number Identification Service / Automatic call distributor / Skills-based routing / Telephony / Electronic engineering / Computer telephony integration
Date: 2014-05-02 10:14:13
Electronics
Interactive voice response
Call centre
Telecommunications
ShoreTel
Screen pop
Dialed Number Identification Service
Automatic call distributor
Skills-based routing
Telephony
Electronic engineering
Computer telephony integration

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