![Customer experience management / General Electric / Net Promoter / Business models / Fred Reichheld / Customer experience / Customer advocacy / Customer satisfaction / Marketing / Business / Consumer behaviour Customer experience management / General Electric / Net Promoter / Business models / Fred Reichheld / Customer experience / Customer advocacy / Customer satisfaction / Marketing / Business / Consumer behaviour](https://www.pdfsearch.io/img/206588496ca9557075d765aa2c57269c.jpg) Date: 2015-01-21 09:33:27Customer experience management General Electric Net Promoter Business models Fred Reichheld Customer experience Customer advocacy Customer satisfaction Marketing Business Consumer behaviour | | Beyond the pill: How to improve the customer experience in pharma A practical approach to creating value for patients and providers By Dave Michels, Christian Rebhan and Parijat GhoshAdd to Reading ListSource URL: health.economictimes.indiatimes.comDownload Document from Source Website File Size: 961,73 KBShare Document on Facebook
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