Back to Results
First PageMeta Content
Customer experience management / General Electric / Net Promoter / Business models / Fred Reichheld / Customer experience / Customer advocacy / Customer satisfaction / Marketing / Business / Consumer behaviour


Beyond the pill: How to improve the customer experience in pharma A practical approach to creating value for patients and providers By Dave Michels, Christian Rebhan and Parijat Ghosh
Add to Reading List

Document Date: 2015-01-21 09:33:27

Open Document

File Size: 961,73 KB

Share Result on Facebook

City

New York / /

Company

Inc. Net / Bain & Company Inc. / ZS Associates / True Results Bain & Company / Satmetrix Systems Inc. / /

Continent

America / North America / Europe / /

Country

United Kingdom / Spain / India / /

Currency

INR / /

/

Event

Company Expansion / /

IndustryTerm

Cancer Treatment / individual pharma products / healthcare / pharmaceutical / pharmaceutical company advantage / /

Organization

National Park Service / /

Person

Fred Reichheld / Parijat Ghosh Dave Michels / Dave Michels / Jason Barro / Christian Rebhan / David Michels / /

Position

loyalty leader / CEO / leader / pharma executive / adviser / physician network serves / /

Product

Net Promoter Score / Beyond / /

URL

www.bain.com / /

SocialTag