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Add Guidance and Workflow within Zendesk to Ensure Efficient Ticket Resolution Are your technical support agents being expected to solve complicated support tickets without being equipped with the right knowledge at the
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Document Date: 2014-11-06 13:39:13
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File Size: 112,43 KB
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IndustryTerm
multi-vendor solutions /
/
URL
www.jacada.com /
/
SocialTag
Business
Software
Computing
Jacada
Tickets
Issue tracking system