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Jacada
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1	Microsoft Word - eBook - DRAFT.DOCX Add to Reading List Source URL: jacada.com Language: English - Date: 2016-01-07 10:48:44
2	Jacada Workspace Agent Desktop 7.0 Revolutionizing Unified Desktop Delivery with Dynamic Capabilities and Business Ownership Jacada, the founder of the Unified Agent Desktop, once again revolutionizes the space with the Add to Reading List Source URL: www.jacada.com Language: English - Date: 2015-03-18 14:53:20 Information technology management Software Jacada Computing Workspace
3	Add Guidance and Workflow within Zendesk to Ensure Efficient Ticket Resolution Are your technical support agents being expected to solve complicated support tickets without being equipped with the right knowledge at the Add to Reading List Source URL: www.jacada.com Language: English - Date: 2014-11-06 13:39:13 Business Software Computing Jacada Tickets Issue tracking system
4	Jacada® Interface Server Application Enhancement Solutions Interface Server is the leading automated Web-enablement solution Jforacada® extending and modernizing legacy host systems by generating a thin-client Add to Reading List Source URL: www.jacada.com Language: English - Date: 2011-01-28 17:27:14 System software Microsoft Customer Care Framework Software Jacada Computing
5	Microsoft WordSimplify-Your-Customer-Service-Desktop.doc Add to Reading List Source URL: www.jacada.com Language: English - Date: 2011-01-28 17:27:15 Jacada Information technology management Computer telephony integration Telephony Infrastructure optimization Customer experience Call centre Automation Customer retention Business Marketing Customer experience management
6	How to Visualize your Customer Service and IVR Experience Customer Service. Simplified. Add to Reading List Source URL: www.jacada.com Language: English - Date: 2014-11-10 10:14:21 Electronic engineering Call Avoidance Customer1 Electronics Technology UniversalCTI Automated attendant User interface techniques Interactive voice response Telephony
7	Microsoft Word - Jacada WorkSpace White Paper 1108.doc Add to Reading List Source URL: www.jacada.com Language: English - Date: 2015-05-04 16:56:19 Electronic engineering Computer telephony integration Information technology management Customer experience management Microsoft Customer Care Framework Telephony Jacada Marketing
8	The Top Six Reasons to Simplify the Customer Service Desktop Customer Service. Simplified. Add to Reading List Source URL: www.jacada.com Language: English - Date: 2014-11-11 09:42:31 Jacada Computer telephony integration Telephony Information technology management Interactive voice response Infrastructure optimization Call centre Customer experience Customer relationship management Marketing Business Customer experience management
9	leading thoughts / janINTELLIGENT DESKTOPS Intelligent desktops are the Swiss army knives of the contact center—providing Add to Reading List Source URL: pelorusassoc.com Language: English - Date: 2014-01-10 10:14:05 Computing Jacada Automation Software
10	Jacada Methodology Overview 0110.indd Add to Reading List Source URL: www.jacada.com Language: English - Date: 2015-05-04 16:56:06 Customer engagement Infrastructure optimization Acceptance testing Information technology Computing Jacada Information technology management Business

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