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Technology / Customer experience management / Consumer behaviour / Real-time web / Text messaging / Twitter / Customer experience / Customer satisfaction / Brand / Marketing / Business / Social media


Customer Service on Twitter: How Top Brands Respond A Study of the Interbrand Top 100 Brands on Twitter Over the past several years, Twitter has evolved in some very interesting ways. What was once a casual microblogging
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Document Date: 2013-10-08 21:00:46


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File Size: 508,33 KB

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Company

Nokia / AMEX / Samsung / The Social Habit / UPS / American Express / Nike / Twitter / Ford / Microsoft / /

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IndustryTerm

social media analytics / social media users / casual microblogging network / /

Organization

Service on Twitter / /

SocialTag