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Knowledge Centered Support / Help desk / Information technology management / Education theory


New  Vs.  Known  Methodology     Introduction:   This  paper  describes  a  methodology  to  help  assess  the  health  and  effectiveness  of  a  support  
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Document Date: 2012-05-24 12:30:36


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File Size: 112,10 KB

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Company

Case / /

IndustryTerm

customer search tool / web support portal / systems diagnostic tools / search engines / /

OperatingSystem

L3 / /

Position

general systems diagnostic tools / /

PublishedMedium

The KCS Practices Guide / /

SocialTag