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Date: 2012-01-05 08:31:47 | OUTSOURCING FAILURES THAT HAMPER SERVICE INNOVATION - A CASE STUDY USING THE SERVICE BLUEPRINTING METHOD Pirjo Yli-Viitala1, Jari Kuusisto2, and Kyrill Meyer3 1,2 Lappeenranta University of Technology, SC-Research, FinlAdd to Reading ListSource URL: scr.fiDownload Document from Source WebsiteFile Size: 745,48 KBShare Document on Facebook |