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LiveOps
Results: 37

#	Item
11	Case Study \| Health and Human Services Customer Major Medical Supply Company Add to Reading List Source URL: www.liveops.com Language: English - Date: 2014-05-19 21:36:21 Health Insurance Portability and Accountability Act Medicare Toll-free telephone number Government Law Business Gamification Gaming Customer satisfaction
12	White Paper A Blueprint for Successfully Deploying Remote Agents Executive Overview Add to Reading List Source URL: www.liveops.com Language: English - Date: 2012-10-24 21:29:59 Artificial intelligence Electronic engineering Multi-agent systems Military intelligence Software agent National security Military science Call centre Computer telephony integration Telephony
13	LiveOps_CustExp-InfoGraphic-v4- Add to Reading List Source URL: www.liveops.com Language: English - Date: 2014-05-19 21:36:20 Customer experience management Customer engagement Customer experience Customer satisfaction Gamification Sales Virtual queue Business Marketing Consumer behaviour
14	The Inner Circle Guide to Cloud-Based Contact Centre Solutions Written by Sponsored by Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-01-03 17:30:26 Operating expense Expense OPEX Capital Cloud computing Capital expenditure
15	White Paper The Top Six Considerations When Evaluating On-Demand Call Center Technologies Executive Summary Add to Reading List Source URL: www.liveops.com Language: English - Date: 2012-10-24 21:29:54 Cloud computing Electronic commerce Software as a service Software distribution Software industry Call centre Data center Interactive voice response Payment Card Industry Data Security Standard Computing Concurrent computing Distributed computing
16	white paper Contact Center Security: Moving to the Cloud Table of Contents Add to Reading List Source URL: www.liveops.com Language: English - Date: 2012-11-05 14:33:10 Salesforce.com Cloud computing security Data center Call centre Cloud computing Computing Concurrent computing
17	LO_SB_LiveOps_Platform.ai Add to Reading List Source URL: www.liveops.com Language: English - Date: 2012-10-24 21:29:55 Salesforce.com Computing SMS Technology Mobile technology Interactive voice response
18	LO_SB_LiveOps_VoiceRTC_2013-US Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-12-04 18:01:03 Telecommunications systems Customer experience management Call management Teletraffic Dialer Customer experience Screen pop Voice over IP Call centre Marketing Electronic engineering Electronics
19	LO_SB_SFDC_servicecloud_2013D-web Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-11-08 19:14:30 Electronic commerce Salesforce.com Screen pop Customer relationship management Enterprise Campaign Management Sales Click-to-call Business Marketing Customer experience management
20	LO_SB_LiveOps_IVR_2013-US-web Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-11-27 10:42:42 Call centre Telemarketing Electronics Telephony User interface techniques Interactive voice response