American Express Survey Reinforces Value of Mystery Shopping The results of a survey by American Express released on May 3 quantify the business benefits of mystery shopping and reveal the effect of customer service on t - Loyalty Effect - Document - PDFSEARCH.IO

First Page	Meta Content
	American Express Survey Reinforces Value of Mystery Shopping The results of a survey by American Express released on May 3 quantify the business benefits of mystery shopping and reveal the effect of customer service on t Add to Reading List Document Date: 2011-05-11 03:00:20 Open Document File Size: 140,70 KB Share Result on Facebook City Dallas / / Company American Express / American Express World Service / PRWEB / Power Consulting Corporation / / Currency USD / / IndustryTerm Online Web / online visibility tool / online version / mystery shopping services / / Organization Mystery Shopping Providers Association / / Person Jim Bush / Lynn Saladini / / / Position Executive Vice President / President / / PublishedMedium The American Express / / URL http / SocialTag Electronic commerce Mystery shopping Surveillance Customer experience Online shopping Customer service American Express Loyalty business model Marketing Business

American Express Survey Reinforces Value of Mystery Shopping The results of a survey by American Express released on May 3 quantify the business benefits of mystery shopping and reveal the effect of customer service on tAdd to Reading List