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Videotelephony / Interactive voice response / Voice over IP / IP address / Call centre / Computer telephony integration / Internet protocol suite / UniversalCTI / Call-recording software / Electronic engineering / Telephony / Electronics
Date: 2013-10-21 08:36:04
Videotelephony
Interactive voice response
Voice over IP
IP address
Call centre
Computer telephony integration
Internet protocol suite
UniversalCTI
Call-recording software
Electronic engineering
Telephony
Electronics

INTRODUCTION OF SOLUTION IP Technology Changes the Contact Center Operation — Introduction of IP Contact Center — Market Trend

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