Research in Business and Economics Journal Beyond technology-based customer relationship management: It is total customer experience management Noor Raihan Ab Hamid Universiti Tun Abdul Razak

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Date: 2015-01-14 15:08:54 Electronic commerce ECRM Customer experience Customer relationship management Loyalty program Maximizer Software Oracle CRM Marketing Business Customer experience management		Research in Business and Economics Journal Beyond technology-based customer relationship management: It is total customer experience management Noor Raihan Ab Hamid Universiti Tun Abdul Razak Add to Reading List Source URL: www.aabri.com Download Document from Source Website File Size: 254,68 KB Share Document on Facebook

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