Perspective Dr. Michael Peterson Dr. Florian Gröne Dr. Karsten Kammer Julius Kirscheneder

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Date: 2010-05-07 13:42:19 Electronic commerce Consumer behaviour Customer experience Customer relationship management Customer satisfaction ECRM Database marketing Marketing Business Customer experience management		Perspective Dr. Michael Peterson Dr. Florian Gröne Dr. Karsten Kammer Julius Kirscheneder Add to Reading List Source URL: www.strategyand.pwc.com Download Document from Source Website File Size: 298,81 KB Share Document on Facebook

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