Supplier code of conduct Maintaining our reputation for ethical business integrity is absolutely vital and we need to make sure all of our suppliers work to our values. We need you to help us to protect our brand reput

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Financial Conduct Authority Beware of share fraud Fraudsters use persuasive and high-pressure tactics to lure investors into scams. They may offer to sell shares that turn out to be worthless or non-existent, or

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AugustAugust 2015 August 2015

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Document ref: Version no: Page no: MG(M

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inspiring change... Mitie Group plc Sustainability in Procurement Introduction

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Mitie Group plc Preliminary announcement of results for the year ended 31 March 2016 Financial highlights Revenue

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Contractor handbook Purpose Mitie aims to ensure that the highest levels of performance are achieved by all persons working for us or on our behalf. We require the same level of performance from our contractors.

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• Occupational safety and health
• Safety
• Health
• Risk
• Safety engineering
• United Kingdom labour law
• Industrial hygiene
• COSHH
• English criminal law
• Construction (Design and Management) Regulations
• Asbestos
• Welding

do the right thing excel, challenge and inspire Do the right thing Code of Conduct

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• Social philosophy
• Business ethics
• Ethics
• Requirement
• Philosophy

Mitie Group plc Sustainability Report 2016 Introduction Mitie is the outsourcing partner of choice.

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• Environmental economics
• Applied ethics
• Mitie
• Outsourcing
• Ruby McGregor-Smith
• Baroness McGregor-Smith
• Sustainability
• Stakeholder
• Business ethics
• Employee engagement

Mitie Group plc Preliminary announcement of results for the year ended 31 March 2016 Financial highlights Revenue

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• Mitie
• Outsourcing
• Ruby McGregor-Smith
• Baroness McGregor-Smith
• Government procurement in the United States
• National Health Service
• Facility management
• Contract
• The Co-operative Group