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Consumer behaviour / Customer satisfaction / Customer / Service-profit chain / Chief customer officer / Marketing / Business / Customer experience management
Date: 2014-12-11 01:42:13
Consumer behaviour
Customer satisfaction
Customer
Service-profit chain
Chief customer officer
Marketing
Business
Customer experience management

EXECUTIVE SUMMARY February 2014 Desk.com, salesforce.com’s all-in-one customer service app for fast-growing companies, has released the results of its first annual customer survey of more than 600 Desk.com administrat

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