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EXECUTIVE SUMMARY February 2014 Desk.com, salesforce.com’s all-in-one customer service app for fast-growing companies, has released the results of its first annual customer survey of more than 600 Desk.com administrat
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Document Date: 2014-12-11 01:42:13
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File Size: 3,16 MB
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Company
Salesforce.com /
Desk.com /
/
IndustryTerm
customer support solution /
customer service solutions /
out-of-the-box solution /
companies evaluating customer support solutions /
self-service support site /
/
MarketIndex
set 20 /
/
URL
Desk.com /
/
SocialTag
Consumer behaviour
Customer satisfaction
Customer
Service-profit chain
Chief customer officer
Marketing
Business
Customer experience management