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Date: 2012-09-25 05:18:16Customer experience NICE Systems Text messaging Customer interaction management Customer dynamics 24/7 Customer Marketing Customer experience management Interactive voice response | WHITE PAPER MORE CHANNELS, MORE CHOICE, MORE INTERACTIONS: THE CHALLENGE OF SERVING THE ENGAGED CUSTOMERAdd to Reading ListSource URL: www.nice.comDownload Document from Source WebsiteFile Size: 338,37 KBShare Document on Facebook |