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Customer experience / NICE Systems / Text messaging / Customer interaction management / Customer dynamics / 24/7 Customer / Marketing / Customer experience management / Interactive voice response
Date: 2012-09-25 05:18:16
Customer experience
NICE Systems
Text messaging
Customer interaction management
Customer dynamics
24/7 Customer
Marketing
Customer experience management
Interactive voice response

WHITE PAPER MORE CHANNELS, MORE CHOICE, MORE INTERACTIONS: THE CHALLENGE OF SERVING THE ENGAGED CUSTOMER

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Source URL: www.nice.com

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