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Computer telephony integration / Interactive voice response / Telemarketing / Call centre / Virtual queue / Skills-based routing / Enterprise Campaign Management / Unified communications / PanTerra Networks / Telephony / Electronic engineering / Electronics


Document Date: 2013-07-31 11:51:38

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Company

Cost Effective Trade capital / Outbound Dialing SDN / deployment SDN / Wrap-Up Weekly / /

IndustryTerm

web-based access channels / remote site / technology including / social media / campaign management tools / premise phone systems / identified agents / historical real-time reports / carrier-grade cloud-based solution / real-time statistics / web chat / large site / open-application interface web-service integration toolkit / contact center infrastructure / campaign management / contact center services / overlay existing contact center infrastructure / /

Organization

Data Center / Cloud Contact Center / Customer Administration / SDN’s Cloud Contact Center / CONTACT CENTER / /

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Position

Supervisor / /

Product

Continuity Our / /

ProvinceOrState

South Dakota / /

Technology

SMS / CRM / VOIP / Interactive Voice Response / /

URL

www.sdncommunications.com / /

SocialTag