| Document Date: 2013-02-22 10:31:52
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City the cloud / / Company Methodology 58 Definitions 60 Author 62 Ovum Consulting / Qwest / RightNow / IBM / Bell Canada / Verizon / Convergys / AT&T / Interactive Intelligence / Speech Self-Service Solutions / HP / Angel 53 Chrysalis 53 Contact Solutions / Rogers / Sprint / Telus / MICROSOFT / MTI / / Continent North America / / IndustryTerm platform technology assessment / telecommunications carriers / speech applications technology assessment / value-enhancing solution / speech solutions / speech applications / technology / business to business / futuristic technology / services / self-service solutions / technology strength / web server / self-service solution / technology selection process / cloud-based speech applications / self-service applications / technology selection shortlists / cloud computing / technology offerings / hosted speech applications / media processing / speech solution / technology assessment / / OperatingSystem Chrysalis / / Person Angel Hosted / Daniel Hong / Ryan Joe / / Position representative / / Product hosted IVR / / Technology Speech recognition / key technology / web server / futuristic technology / /
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Decision Matrix: Selecting a Provider of Cloud-based Speech Self-service Solutions in North America In-depth view of cloud-based inbound IVR platforms and speech applications