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Electronic engineering / Management / Electronic commerce / Agent-assisted automation / Process management / Quality / Call centre / Interactive voice response / Automation / Telephony / Computer telephony integration / Business


Document Date: 2012-01-09 08:40:08

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Company

KomBea Corporation / Capital Expense Hardware / Live Agent Call Handling KomBea Corporation / /

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Event

Reorganization / Employment Change / /

IndustryTerm

high tech / manufacturing / interrelated manufacturing / real estate costs / Finance leaders / assisted automation solution / warranty processing / finance people / improper warranty processing / fraudulent chargeback processing / agent-assisted automation software / /

Organization

Call Center Call Center / Call Center / Drivers of Operational Profit CATEGORY SUB DRIVERS EXPLANATION Call Volume Higher / /

Person

Dennis Adsit / Operational Profits Dennis Adsit / /

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Position

driver / final driver / CEO / second driver / first driver / Executive / debt collector / single driver / /

Technology

cellular telephone / CRM / digital signature / Business Intelligence / /

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