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Project management / Customer experience management / Method engineering / Standards / Information Technology Infrastructure Library / Service desk / Technical support / Infrastructure optimization / Virtual help desk / Information technology management / Help desk / Information technology
Date: 2014-03-18 10:01:49
Project management
Customer experience management
Method engineering
Standards
Information Technology Infrastructure Library
Service desk
Technical support
Infrastructure optimization
Virtual help desk
Information technology management
Help desk
Information technology

Case Study Global Pharma and Manufacturing Company Transforms the Service Desk IT Infrastructure

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