SERVICE RESCUE! An Implementation and Improvement Guide for Incident Management Nicole Conboy Jan van Bon

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Date: 2015-04-25 11:39:25 Software development Information Technology Infrastructure Library IT service management Incident management ISO/IEC 20000 Service catalog COBIT Capability Maturity Model Integration Application Services Library Information technology management Project management Information technology		SERVICE RESCUE! An Implementation and Improvement Guide for Incident Management Nicole Conboy Jan van Bon Add to Reading List Source URL: www.inform-it.org Download Document from Source Website File Size: 1,92 MB Share Document on Facebook

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