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Date: 2011-06-15 07:24:28Information technology Information Technology Infrastructure Library IT service management Business service management Capability Maturity Model Integration Change management Configuration Management Capacity management Service desk Information technology management Software development Project management | ITIL V3 Glossary of Terms and AcronymsAdd to Reading ListSource URL: www.itsmf.co.ilDownload Document from Source WebsiteFile Size: 541,69 KBShare Document on Facebook |