![Service recovery paradox / Customer satisfaction / Customer experience management / Service quality / Customer service / Business / Marketing / Paradoxes Service recovery paradox / Customer satisfaction / Customer experience management / Service quality / Customer service / Business / Marketing / Paradoxes](https://www.pdfsearch.io/img/0126c429138e15e6e94eb6e6b3523519.jpg)
| Document Date: 2006-10-08 18:56:24 Open Document File Size: 70,96 KBShare Result on Facebook
/ Facility Marketing California State University / / / IndustryTerm bank / telephone survey / retail bank / / Organization Department of Finance / California State University / Chico / Garvin School of International Management / Marketing California State University / / Person Stefan Michel / Matthew L. Meuter / Chico Chico / / /
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