![Civil Service Retirement System / Interactive voice response / Zeacom / Call centre / Voice-mail / Business telephone system / Unified communications / Skills-based routing / Telephony / Electronic engineering / Computer telephony integration Civil Service Retirement System / Interactive voice response / Zeacom / Call centre / Voice-mail / Business telephone system / Unified communications / Skills-based routing / Telephony / Electronic engineering / Computer telephony integration](https://www.pdfsearch.io/img/fa72727dfefda485b11a06f508b94fee.jpg)
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City San Antonio / / Company Avaya / Tower Life US / Cross Telecom / / Currency USD / / Event Reorganization / / Facility Tower Life US Insurance Company Enhances Efficiency / Tower Life’s CSRs / Tower Life As / Tower Life Insurance / / IndustryTerm call center applications / potential solutions / accident insurance / web callback / call center technology / / Organization Zeacom Communication Center / / Person Ben Zachry / / Position Customer Service Representative / representative / Vice President / / Product Call Back / / ProvinceOrState Texas / / Region Northern Europe / / Technology call center technology / Interactive Voice Response / PBX / /
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