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Telephone numbers / Telecommunications / Computer telephony integration / Interactive voice response / Call centre / Automated attendant / Skills-based routing / Toll-free telephone number / Callback / Electronic engineering / Telephony / Electronics


Sales Sheet UC for Business: Contact Centre Purpose built for call centre efficiency
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Document Date: 2014-04-24 04:15:42

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File Size: 1,19 MB

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Company

NEC Infrontia Limited / 1 Details / /

Facility

Contact Centre / /

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IndustryTerm

labour-saving tool / Easy call queue management / integrated solution / media types / report creation software / contact media types / real-time call queue activity / business communications / web chat / /

Organization

UCB Contact Centre / Contact Centre / /

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Position

representative for further details / coach / boosting productivity and improving customer experience / Executive / /

Technology

SMS / Interactive Voice Response / /

URL

www.neci.co.uk / /

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