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Telephone numbers / Statistics / Skills-based routing / marketing / Call centre / Automatic call distributor / Toll-free telephone number / Queueing theory / Hold / Telephony / Computer telephony integration / Electronic engineering


Document Date: 2007-08-18 16:35:00

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City

Norcross / /

Company

Figure Two System Hardware / ACD Host Controllers / Microsoft / Wayne E. Wise Intelis Inc. / /

Country

Georgia / /

Facility

Figure Three Figure Three Call Center Capacity The Call Center / /

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IndustryTerm

toll free applications / speed call processing / telephony network / telephony interface / remote switch site / /

OperatingSystem

Linux / Microsoft Windows / /

Organization

Dialed Number Identification Service / System Administration / Intelis Call Center ACD / Intelis Call Center / Call Center / Call Center Administration / /

/

Position

Supervisor / Team Leader / ACD Host Controller / Controller / /

Product

Skills / /

ProgrammingLanguage

SQL / /

Technology

LAN / T-1 / Linux / Operating System / WAN / GUI / /

URL

www.intelis-inc.com_ / /

SocialTag