| Document Date: 2009-10-07 08:50:16
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City Davenport / / Company Dell / Meta Group / Giga Information Group / Abstract In / Gartner Inc. / Forrester Research / Chevron / / / Facility Communications Management University of St. Gallen / / IndustryTerm content management / knowledge management systems / weekly global telephone conference / knowledge management / / Organization University of St. Gallen / National Aeronautics and Space Administration / Vice Director Institute for Media / / Person Martin J. Eppler / / / Position author / worldwide research coordinator / orbit leader / coordinator / IT-analyst / analyst / senior manager / head of research / research leader / / Technology knowledge management system / knowledge management / content management / business intelligence / / URL www.forrester.com / www.gigabweb.com / www.knowledgemedia.org / www.metagroup.com / www.gartner.com / www.llis.nasa.gov / metagroup.com / /
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Managing Knowledge Content Quality – Lessons from IT-Analysts Martin J. Eppler, Ph.D. Vice Director Institute for Media and Communications Management University of St. Gallen